L'Oréal Paris

Hi The, Thank you for contacting . We understand you're looking for assistance with Thank you for contacting us to share your interest in our animal welfare policies; the health and safety of our consumers and the protection of animal welfare are absolute priorities for L’Oréal. L’Oréal does not test any of its products or ingredients on animals anywhere in the world and has been at the forefront of developing alternative methods for over 30 years. We are fully compliant with the European marketing ban on ingredient testing, and we have led the way in pioneering research into reconstructed skin models, such as Episkin. This innovative technology allows for rigorous in vitro safety testing, which was instrumental in making the ban on animal testing a reality. In 2014, we opened an Episkin centre in Shanghai to produce these reconstructed skin models locally, making this technology available to Chinese authorities and scientists. For over a decade, L’Oréal has been the most active company working alongside Chinese regulators to have alternative methods officially recognised, helping the industry move towards the total and definitive elimination of animal testing. As a result of these ongoing efforts, since 2014, many products manufactured and sold in China—such as shampoo, body wash, and certain make-up—are no longer tested on animals. However, it is important to note that Chinese health authorities may still decide to conduct animal tests for specific cosmetic categories. Because of these local regulatory requirements, brands present in China cannot currently carry "cruelty-free" logos, even if they do not perform any testing themselves. We remain committed to our goal of ending animal testing globally through scientific innovation and international cooperation. Should you have any further questions or require additional clarification, please do not hesitate to reach out to us. Please feel free to get in touch if you have any further questions or need more help. Kind Regards, Your L'Oréal Advisor This message and any attachments are confidential and intended solely for the addressees. If you receive this message in error, please delete it and immediately notify the sender. If the reader of this message is not the intended recipient, you are hereby notified that any unauthorized use, copying or dissemination is prohibited. E-mails are susceptible to alteration. Neither L’OREAL nor any of its subsidiaries or affiliates shall be liable for the message if altered, changed or falsified. If you are under 18, please ask a parent or guardian to contact us on your behalf. Data Protection: We are committed to protecting any personal data that you share with us. This personal data may include your name, contact details and the reason for your contact but may also include special category personal data such as information about your health. By freely sharing any special category personal data with us you are agreeing to us using that information to manage your query and any necessary investigations we need to carry out. We may contact you for your feedback on how we handled your query, which may mean we share certain information with members of the L’Oréal Group and other third-party service providers to do this on our behalf. For more detailed information about how we process your personal data, please see our Privacy Policy for Consumers, Privacy Policy for Business Customers, Privacy Policy for Talent Partners or Event Attendees (which policy applies depends on the context in which you are contacting us). L’Oréal (U.K.) Limited registered in England and Wales under number 00271555 with its registered office at Gateway Central 187 Wood Ln London W12 7SA ref:!00D2000oE0x.!500Tn0doe3p:ref --------------- Original Message --------------- From: The Archivist [archivist@veganarchive.com] Sent: 22/05/2026 16:07 To: ukconsumeradvice@loreal.com Subject: Vegan status confirmation — L'Oréal Paris range Hi L'Oréal Paris, I'm helping to compile VeganArchive (https://loreal-consumer1.my.salesforce.com/apex/AFSC__UrlCheck?id=05a1vTn00000AfqbBIAR (veganarchive․com)), a public record of vegan product verdicts backed by manufacturer replies. Rather than contact you about individual products one at a time, I was hoping you could share information that covers your full L'Oréal Paris range. Could you confirm whether all current L'Oréal Paris products are suitable for vegans — including consideration of any animal-derived ingredients (such as milk, lactose, casein, eggs, honey, gelatin, beeswax, lanolin, carmine/cochineal, animal fats, wool, silk, leather, etc), processing aids, filtration agents (isinglass, bone char, etc), animal-derived adhesives, shared equipment with non-vegan products, or animal testing? If only part of the range is vegan, a list of the exceptions would help us record this accurately. Whatever you can share will be stored in our public archive verbatim, attributed to L'Oréal Paris and dated. We won't follow up — every reply is read by a human reviewer and filed once. Thanks, The Archivist archivist@veganarchive.com https://loreal-consumer1.my.salesforce.com/apex/AFSC__UrlCheck?id=05a1vTn00000AfqbBIAR (veganarchive․com) This message and any attachments are confidential and intended solely for the addressees. If you receive this message in error, please delete it and immediately notify the sender. If the reader of this message is not the intended recipient, you are hereby notified that any unauthorized use, copying or dissemination is prohibited. E-mails are susceptible to alteration. Neither LOREAL nor any of its subsidiaries or affiliates shall be liable for the message if altered, changed or falsified.